Buyer Help

Getting Started

Once you’ve signed up you’ll be able to post your projects and look for prospective Service Sellers.

Projects:

The projects dropdown gives you the option to ‘view all projects posted’ or to ‘post a project’.

Posting a Project

Under the ‘post a project’ tab, you’ll get a Project Details form and an ‘Add more’ button:

Add more button:

Use this button to change your project package or purchase a different package. You can also purchase more storage space.

Posting Details:

You receive a minimum of 5 Free, non cumulative, project posts a month, depending on your profile level. Once you’ve used these up you can purchase more. You will be given the option of which package you want to use when you post a project.

Each project requires the following information:

Category: Choose the most appropriate category. If you don’t want your project to appear publicly in listings, select the ‘Private’ Category. Only Sellers you invite to your project will be able to view it.

Project Title: Give the Project a descriptive title to easily appear in searches.

Description: Give an in-depth breakdown of what you require.

Attachments: Supply any supporting documentation for your project. Remember this will be publicly available. (A maximum of 5 with a maximum size of 20mb each).

Skills:  What skills do you expect the Service Sellers to have.

Project Budget:  What is the budget for your project to give Service Sellers an idea of the scope and remuneration to be expected.

Location (optional):  if the project requires location specific Service Sellers.

Milestone (optional): If you want to track the progress of large projects, you can use the milestone feature to track specific waypoints to measure the projects progress. Type in a milestone and hit enter to save it and create the next milestone text box.

You are able to edit your project as many times as necessary until it gets a bid on it, after which no more edits are allowed. This is for security so project specifications cannot be changed once a Service Seller has put in a bid amount.

Once you’ve posted a project, prospective Service Sellers can bid on the project, offering a price and timeline for its completion.

You can also search for Service Sellers, or use a profile link provided by a Seller to invite them to bid on one of your projects by clicking on the ‘Invite Me’ button. You can then select which projects you want to invite them to and then click ‘Invite’. If they accept you’ll be notified in your notifications feed.

Under the ‘all projects posted’ tab, you’ll get a list of all your projects with two tab options:

  • Current – Projects not completed
  • Previous – Projects completed

Their status’ mean as follows:

Active: Live and receiving bids but no bid accepted so far

Processing: Bid accepted and the project is being worked on

Archive: The bid has passed its valid timeframe and is no longer live and no longer available for bids.

You can do the following with each:

Archive projects can be renewed to receive bids again or be deleted.

Active projects can be archived and will no longer be live and no longer be available for bids.

Processing: You can access the workspace on these bids.

Receiving Bids

Once a prospective Service Seller has bid on your project, you will be notified in your notification feed (the bell at top right), you will see the bids listed underneath the project on the project page, along with the amount, duration and any notes the Service Sellers has about the project.

You can also click on the bidder to view their Service Seller profile.

Messaging a Service Sellers

If you’d like to discuss the project in more detail with a Service Seller before accepting the bid, you can ‘contact’ them by clicking on the ‘Contact’ button. Type your message and the Service Seller will receive it. If they reply, you’ll get a notification in your notifications feed. You can also access the message area via the ‘Inbox’ link in your account dropdown menu.

Accepting a bid

Once you accept a bid you need to pay the amount of the bid upon acceptance. Budgets and bids are quoted in US Dollars for reference, but all transactions occur in Bitcoin. Once you accept a bid for the US Dollar amount, you’ll need to make a payment for the equivalent US Dollar amount in Bitcoin at the exchange rate at that time (the accepted bid amount does not the include network fee which your wallet provider will charge you for sending bitcoin). When you accept a bid you will proceed to the checkout with the Bitcoin and Bitcoin address you need to send to confirm acceptance. After the transaction, all amounts pertaining to that project will be quoted in the bitcoin amount paid.

NOTE: (Bitcoin transactions sometimes take longer than traditional payments to process, which is normal. Do not accept a bid twice, once you’ve accepted a bid wait until your Bitcoin transfer is complete. Any successful transactions will be captured by the system in the background even if the payment page is no longer open.) Be sure to use the correct receiving address and amount, erroneous Bitcoin transactions cannot be retrieved or refunded.

Once you’ve accepted and paid, this notifies the bidder and you can then move into the Workspace to liaise with the Service Seller.

TIP: You can accepts bids cheaper and faster with credit purchases. Simply use the ‘Top Up Credit’ button in the Balances page. You can either make one deposit with one network fee and then have credit to accept multiple bids instantly (there is no network fee or waiting period when you use your Jobvir credit to accept a bid) and you can further reduce the network fee to Top Up your credit by using a lightning network wallet which has cheaper network fees.

This winning bid amount is then held by Jobvir for the security of both Service Seller and Buyer. Only once you have marked your project as complete, will funds be released to the Service Seller.

Disputes:

Should a Buyer or a Service Seller at any time decide to cancel an accepted bid project, the project will move into a disputed phase whereby Jobvir will investigate and make a decision on which party wins the dispute (See ‘Disputes Resolution’). Should a Buyer win the dispute, the Buyer’s initial Bitcoin project bid payment amount will be refunded in Bitcoin. You can use your refund for another transaction on Jobvir or withdraw it. However, should a Buyer lose a dispute, then the Service Seller will receive the paid Bitcoin bid amount (minus any fees) paid by the Buyer for the project.

There is an admin and network transfer fee equal to the average bitcoin network fee at the time of transfer or minimum fee of $1.75 to transfer your refunded Bitcoin amount to a crypto wallet of your choosing. Refunds may take up to 7 days to process. A Fastrack option is available for a fee. There may be additional fees levied by your wallet provider or the crypto currency transactions exchange itself.

Workspace:

Once you’ve accepted a Service Seller’s bid, your Workspace (accessible from the project page) will be your virtual office space. This is where you will interact with your Service Seller, check up on progress, communicate, swap files and ultimately complete the project.

If you added Milestones to your project, you will be able to mark these off as they are reached. This helps to keep projects on track and keep tabs on what stage of completion the project is at.

Your Service Seller can also send you project files in the workbench section. These can be locked by you so that no further edits can be made until you unlock them.

Once a project has been completed and you’re happy with the outcome, click on the ‘Finish/’Complete’ button. This completes the project and releases the funds to the Service Seller.

If you decide to cancel the project, click on the “Close” / “Cancel” button. The dispute will then have to be resolved by Jobvir. You will need to provide a reason and breakdown for the cancellation (See ‘Disputes’ above).

Once completed, you will be able to rate and review your Service Seller. This is an important part of the process as it contributes to the Service Seller’s work profile as well as your own as an employer. The Service Seller will get the same opportunity to rate you. 

Transactions:

Gives you a searchable breakdown of all previous transactions.