Freelancer Help

Getting Started

Profile

Once you have signed up you’ll need to verify your email address and complete your profile basics. This will help prospective employers make an educated decision on whether to hire you or not.

Finding Projects

You can find projects by using the search function, by clicking on the projects tab or by getting invited by employers.

Bidding

You get a minimum of 10 free bids a month (this fluctuates depending on your performance on the platform) . If you use these up, you‘ll be able to purchase more. You’ll be notified of this whenever you bid on a project and your bids have run out.

If you find a project you can fulfil, click the bid button. You’ll need to make the employer / project owner an offer for a price and how long it will take you to complete the project. Be realistic as undercutting your fellow bidders only to create delays or not get proper remuneration for your work will ultimately work against you in ratings and future work with the same employer.

In the beginning it is harder to get chosen for projects, but as long as the first few you do are stellar, you’ll find your bid acceptance rate increases.

You can also make any comments or pose any questions to the employer in your bid application. The employer will then be able to contact and discuss these with you before accepting your bid.

Messaging an Employer

Any communication from prospective employers will appear in your notifications feed, informing you that the employer sent you a private message. Click on it to open the private chat area. You can also access the message area via the ‘Inbox’ link in your account dropdown menu.

Getting invited to bid:

If an employer finds you in a search or is aware of you from previous projects, they can invite you to bid on their project. This will appear in your notifications feed. Click on the notification to be taken to the respective project page.

Workspace:

Once you’ve bid on a project and the Employer has accepted it, you’ll be notified in your notification feed (the bell at the top right). You can then open  the projects’ workspace, which will be your virtual office, where you can communicate with your Employer, share files and send them the project files. Once the employer is happy with the final product they will ‘complete’ the project and you, the VE, gets paid.

You can chat and send files via the message section. You can also upload completed files via the workbench section, which the employer can lock while reviewing so that no further files can be edited or uploaded until they are done reviewing the files.

If for some reason you decide to not continue with the project, you can cancel it by clicking the Discontinue button. The dispute will then have to be resolved by Jobvir. You will need to provide a reason and breakdown for the cancelation.

Once the project is completed, click on the notification of it’s completion to get the opportunity to rate your employer.

Milestones

The employer may put up certain milestones for the project. These will serve as progress measurements for the project and as each one is reached, the employer can then mark these as complete. This helps to keep projects on track and keep track of at what stage of completion they are at.

Projects

‘My projects’ is projects you are working on the Status’ are as follows:

Current – all bids you have bid on or are working on

Active: – currently accepting bids

Processing:  The bid was accepted and you are currently working on this project

Previous – all projects you have previously completed.

‘Projects’ lets you search for available projects.

 Payments and Withdrawals

Employers who decide to accept your bid will pay your bid amount at the time of accepting the bid. This amount is then held by Jobvir for the security of both virtual employee and employer. If you are awarded a project, we charge you a project fee relative to the value of the selected bid, as an introduction fee, of 10% or $10.00 USD, whichever is greater. Once a job has been marked as completed by the employer, you will receive the bid amount minus Jobvir’s commission (see Fees and Charges) in your Available Credits. You can then request to withdraw all, or a portion of this amount (with a minimum of $50) via your chosen withdrawal method. You will be liable for any transaction fees due by your chosen payout method.

Credit

This section gives you ‘balance’ and ‘transaction’ tabs.

Balances Tab:

Available  is the total credit you have minus any current projects that are currently locked for bidding.

Working Project is the total of current projects locked for bidding. The amount for each project will be paid to you once the projects are complete. Should there be a dispute and the ruling is in your favor, you will receive the amount that was bid for the project back in your available credit.

Pending withdrawal is any amount you have requested to be paid out to you. (This is the bid amount that the employer accepted in your bid for the project minus jobvir’s commission percentage and your chosen gateways transaction fees if any).

Total Credit is the total credit you have, including amounts that are currently locked for bidding.

Top –up Credits

On this page you can buy more credits to purchase  bids

Credit Withdrawal

Request a withdrawal of available funds.

Transactions Tab:

Gives you a searchable breakdown of all previous transactions.

Inbox

This is your inbox where employees can contact you should they want more information or to discuss specific projects.